Hi, how can I help you?
VeroHealth Marketplace is your trusted partner for sleep apnea therapy, diabetes care, and orthopedic support solutions. We specialize in CPAP machines, masks, supplies, continuous glucose monitors, and professional-grade orthopedic braces. Our mission is to help you breathe easier, sleep better, and live fuller with expert guidance every step of the way.
We combine the convenience of online shopping with expert medical device guidance. Our team provides personalized CPAP support, we offer a 60-night risk-free mask trial, and we source products from the most reliable health and wellness companies including ResMed, the leading manufacturer in sleep therapy technology.
Yes, we work with most major insurance providers. We'll help verify your insurance coverage and work directly with your insurance company to minimize your out-of-pocket costs. Our team handles all the paperwork and billing processes to make your experience as smooth as possible.
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We carry a comprehensive selection of sleep therapy equipment including:
•APAP (Auto-PAP) machines that automatically adjust pressure based on your breathing patterns
•BiPAP machines for advanced therapy needs requiring different inhale and exhale pressures
•Travel CPAP machines like the ResMed AirMini for life on the go
•The latest ResMed AirSense 11 with smart technology and smartphone connectivity
Choosing the right mask depends on your sleep style and breathing patterns:
•Full Face Masks: Perfect for mouth breathers or those with nasal congestion. Covers both nose and mouth for complete coverage at any pressure level.
•Nasal Masks: Lightweight option that covers only your nose. Great for active sleepers who move around at night.
•Nasal Pillow Masks: Minimal design that sits at your nostrils. Ideal for side sleepers and those who want maximum visibility for reading or watching TV before bed
Our diabetes care selection includes advanced continuous glucose monitors (CGM), traditional blood glucose meters, test strips, lancets, and diabetes management accessories. We feature the latest CGM technology with real-time glucose tracking and smartphone integration to help you make informed health decisions.
Yes, we offer professional-grade orthopedic solutions including knee braces, ankle supports, back braces, wrist guards, and other support devices. Our braces are built for comfort with advanced materials and ergonomic design, providing support for work, sports, and daily activities without compromising mobility.
We offer free shipping on all orders over $50. For orders under $50, standard shipping rates apply. We strive to process and ship orders quickly to get you the products you need as soon as possible.
Most orders ship within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available for urgent needs. You'll receive tracking information via email once your order ships.
Currently, we ship within the United States. For international orders, please contact our customer service team at 1-855-316-3506 to discuss available options
We understand that medical equipment needs can be urgent. Contact our customer service team at 1-855-316-3506, and we'll work with you to expedite your order whenever possible.
Absolutely! We have expert CPAP support available to help you succeed with your therapy. Our team can help with mask fitting, pressure adjustments, troubleshooting common issues, and answering questions about your equipment.How often should I replace my CPAP supplies?
Replacement schedules vary by component:
•Masks: Every 3-6 months or when seal becomes compromised
•Cushions/Pillows: Every 2-4 weeks for optimal seal and hygiene
•Tubing: Every 3 months or if damaged
•Filters: Every 2-4 weeks for disposable filters, every 6 months for reusable filters
•Water Chamber: Every 6 months or if damaged
My CPAP mask is leaking. What should I do?
Mask leaks are common and usually fixable. First, check that your mask is properly positioned and straps are adjusted correctly - not too tight or too loose. Clean your mask daily as oils and dirt can affect the seal. If leaks persist, the cushion may need replacement, or you might need a different mask size or style. Contact our support team for personalized assistance.
Daily cleaning is essential for effective therapy and equipment longevity:
•Mask and cushion: Wash daily with warm soapy water, rinse thoroughly, and air dry
•Tubing: Wash weekly with warm soapy water, rinse, and hang to dry
•Water chamber: Empty daily, wash with warm soapy water, and refill with distilled water
•Machine: Wipe exterior weekly with damp cloth; never submerge in water
First, check that all connections are secure and the power cord is properly plugged in. Ensure the water chamber is properly seated and filters are clean. If issues persist, contact our technical support team at 1-855-316-3506. We can troubleshoot over the phone and arrange repairs or replacements if needed
Modern CPAP machines like the ResMed AirSense 11 track your therapy data including hours used, mask seal, and events per hour. You can view basic data on the machine's display or use smartphone apps like myAir for detailed insights. Our support team can help you understand your data and optimize your therapy.
Pressure adjustments should only be made by your doctor or sleep specialist. However, our team can help you understand your current settings, troubleshoot comfort issues, and provide guidance on when to contact your healthcare provider about pressure adjustments.
Contact our insurance verification team at 1-855-316-3506. We'll verify your coverage, explain your benefits, and provide an estimate of your out-of-pocket costs before you order. Most insurance plans cover CPAP equipment when prescribed by a physician.
We offer competitive self-pay pricing for customers without insurance coverage or for items not covered by insurance. We also accept HSA and FSA cards for eligible medical expenses, which can provide tax advantages.
Phone: 1-855-316-3506 (our primary support line)
•Email: Through your Patient Hub account
•Online: Visit our website and use the contact form
•Social Media: Follow us on Facebook, Instagram, LinkedIn, and X (Twitter)
Our customer service team is available Monday through Friday during business hours. For urgent medical equipment needs, please call our main number and follow the prompts for after-hours support
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