Coverage In Few Steps
Get your CPAP equipment covered quickly with our simple step-by-step guide no stress, no confusion.
Submit In 1 2 3
Reimbursement is easy and stress-free! Follow the simple steps below to get your CPAP equipment costs refunded quickly and effortlessly.
Get Your Money Back
Every dollar adds up! Filing for reimbursement ensures you get the savings you deserve and keeps more money in your pocket.
Reimburse Past Orders
Be sure to access your VeroHealth Marketplace account to self-file reimbursement claims for earlier CPAP purchases and maximize your savings.
Coverage varies by insurance company
Coverage terms and reimbursement amounts differ between insurance companies, so it’s important to review your provider’s specific CPAP policy details.
United Healthcare
Step 1 – Fill Out Your Reimbursement Form
Download the form here
Complete the reimbursement form and submit it along with your VeroHealth Marketplace itemized receipt and prescription to the address listed on the back of your insurance card.
You can also complete the process using the online reimbursement portal here.
Step 2 – Attach Receipt & Prescription
A receipt is included with your order, or you can download a copy from your VeroHealth Marketplace account.
If you don’t have a copy of your prescription, please contact us at support@verohealth.com to request one.
Step 3 – Submit Everything Together
Submit the completed reimbursement form along with your receipt and prescription.
Note: Items sold as packages (e.g., CPAP machine with humidifier or mask with headgear) will not show separate costs. If your insurance provider has questions, our team is happy to assist!
Step 4 – Receive Your Reimbursement
Once submitted, you’ll typically receive reimbursement within 2–3 weeks. Processing time may vary depending on your insurance provider.
BlueCross BlueShield
Step 1 – Fill Out Claim Form
VeroHealth Marketplace provides options for submitting your claim depending on your insurance: Standard Claim Form or Local Insurance-Specific Form. Choose the one that applies to you.
Standard Claim Form:
- Download a Universal Claim Form here.
- Call the customer service number on the back of your insurance card to confirm the mailing address for claim submissions.
- Complete the form and submit it with your VeroHealth Marketplace itemized receipt and prescription to the address provided by your insurance company.
- For detailed instructions (start on page 7), download them here.
Local Insurance-Specific Form:
- Download the specific claim form for your insurance provider from their website.
- Search for “medical claim form” on your insurance provider’s site to find the correct form.
- Complete the form and submit it with your itemized receipt and prescription to the address listed on the claim form.
Step 2 – Attach Receipt & Prescription
A receipt is included with your order, or you can download it from your VeroHealth Marketplace account.
If you don’t have a copy of your prescription, contact us at support@verohealth.com to request one.
Step 3 – Submit Claim Form, Receipt, and Prescription
Submit all documents together.
Note: Items sold as packages (e.g., CPAP machine with humidifier or mask with headgear) do not show separate costs. If your insurance provider has questions, our team is happy to assist!
Step 4 – Receive Your Reimbursement
After submission, reimbursement usually takes 2–3 weeks, though processing times may vary depending on your insurance provider.
Aetna
Step 1 – Fill Out Claim Form
Download the claim form here.
Complete the form and submit it along with your VeroHealth Marketplace itemized receipt and prescription to the mailing address listed on the back of your Health Plan ID Card.
You can also complete the online reimbursement process here.
Step 2 – Attach Receipt & Prescription
A receipt is included with your order, or you can download a copy from your VeroHealth Marketplace account.
If you do not already have a copy of your prescription, email support@verohealth.com to request one.
Step 3 – Submit Claim Form, Receipt, and Prescription
Submit all documents together.
Note: Receipts for items sold as packages (e.g., CPAP machine with humidifier or mask with headgear) do not break down costs separately. If your insurance provider has questions, our team is happy to assist!
Step 4 – Receive Your Reimbursement
Once submitted, reimbursement typically takes 2–3 weeks, though timing may vary depending on your insurance provider.
Humana
Step 1 – Fill Out Claim Form
Download the claim form here.
Complete the form and submit it along with your VeroHealth Marketplace itemized receipt and prescription to the address listed on the back of your Health Plan ID Card.
Step 2 – Attach Receipt & Prescription
A receipt is included with your order, or you can download a copy from your VeroHealth Marketplace account.
If you do not already have a copy of your prescription, email support@verohealth.com to request one.
Step 3 – Submit Claim Form, Receipt, and Prescription
Submit all documents together.
Note: Items sold as packages (e.g., CPAP machine with humidifier or mask with headgear) do not show separate costs. If your insurance provider has questions, our team is happy to assist!
Step 4 – Receive Your Reimbursement
After submitting your claim, reimbursement typically occurs within 2–3 weeks, though timing may vary depending on your insurance provider.
Cigna
Step 1 – Fill Out Claim Form
Download the claim form here.
Complete the form and submit it along with your VeroHealth Marketplace itemized receipt and prescription to the address listed on the back of your Health Plan ID Card.
Step 2 – Attach Receipt & Prescription
A receipt is included with your order, or you can download a copy from your VeroHealth Marketplace account.
If you do not already have a copy of your prescription, email support@verohealth.com to request one.
Step 3 – Submit Claim Form, Receipt, and Prescription
Submit all documents together.
Note: Receipts for packaged items (e.g., CPAP machines with humidifiers or masks with headgear) do not show separate costs. If your insurance provider has questions, our team is happy to assist!
Step 4 – Receive Your Reimbursement
After submitting your claim, reimbursement typically occurs within 2–3 weeks, though processing times may vary depending on your insurance provider.
